Rory Smith, General Manager at Tru7 group based near Ipswich, describes how Eastern’s investment in stock, responsive Onsite service and can-do attitude has helped him keep Tru7 customer satisfaction to high levels.
“Eastern has proved itself to be a very professional company and dedicated to keeping customers happy, and as such is a key provider of hoses and hose related services for the Tru7 group.”
“It has been great working with Matt and the team in recent years and to watch the company’s encouraging growth in sectors both existing and new.”
“In today’s challenging market conditions, we need suppliers that invest in their stock to keep levels up and downtime to a minimum. I’m pleased to say Eastern is great in this respect. We’ve seen a fantastic range of products launched, which has provided Tru7 equipment with the hoses we need, when we need them.”
“With the imminent launch of Tru7’s plant hire arm, we will ensure to make use of the Eastern Onsite callout service to keep machines in top condition and our customers happy.”
“We look forward to our continued working relationship and certainly recommend Eastern’s services to our customers.”